Etiquette & Policy - Nature Love-Eco Nail Salon

Welcome to Nature Love Salon, where relaxation and rejuvenation meet exceptional care. Our mission is to create a serene environment where each and every guest feels valued, pampered, and at ease. From the moment you step into our salon, we aim to provide an experience that allows you to unwind, refresh, and escape the stress of daily life. And to ensure every guest enjoys their time with us to the fullest, we’ve thoughtfully outlined key guidelines for etiquette and booking policies tailored specifically for our valued clients in Sacramento, CA. So whether you’re here for a solo session of self-care or planning a special group celebration with loved ones, we are committed to making every moment seamless and enjoyable. Let us take care of the details while you focus on embracing your well-deserved time to relax.

Important Health Notice

Relax and Unwind

We’ve crafted an environment where you can let go of stress and immerse yourself in relaxation. Following these simple guidelines helps us maintain the calming atmosphere our guests love:

Services

Use Your Inside Voice: Soft, friendly conversations help keep the salon relaxing for everyone.
Arrive with a Smile (and on Time!): Being punctual ensures we can pamper you without a rush.
Enjoy the Moment: Please silence phones and devices so you can fully unwind.
Clean Hands & Feet, Happy Treatments: Arriving fresh and clean helps us give you the best service.

Respect Others’ Relaxation: Let the experience be calm and enjoyable for everyone around you.
Sip & Relax: Enjoy a complimentary beverage, but let us handle the pampering!
Plans Changed? No Problem!: Just let us know 24 hours in advance to reschedule or cancel to avoid cancelation fees. We’re here to make your visit fabulous and stress-free!

Group Booking Policy

At Nature Love Salon, we love hosting groups for special occasions. Whether it’s a bridal shower, birthday, or simply a get-together, we’re thrilled to be part of your celebrations. Here’s what you need to know about group bookings:

Group Booking Form

Deposit Guarantee

A deposit is required to secure your group booking.
The deposit guarantees the number of services at your appointment time.
Adjustments to services must be made at least 72 hours before the scheduled time.

Cancellation and No-Show Policy

Canceling any services within 72 hours of your appointment will result in a cancellation fee for those services.
Canceling the entire appointment within 72 hours or failing to show up will result in forfeiture of the deposit.

Arrival Time

Arrive 10 minutes before your appointment to settle in and start on time.
Arriving more than 15 minutes late will be considered a no-show appointment.

Deposit Usage and Refunds

Deposits are applied toward the services you receive but are non-refundable.
Services themselves are not refundable once completed.

By confirming your booking and paying the deposit, you agree to our group booking policy. Feel free to contact us if you have any questions or need further clarification.

Private Booking Policy

Planning a private event at Nature Love Salon? We’re excited to host your gathering! From intimate celebrations to larger parties, we offer a welcoming space where your group can relax and rejuvenate.

Private Party Policy PDF

What We Offer

Tailored Services: We work with you to customize treatments for your group.
Exclusive Use: Enjoy the entire salon for your private party.
Special Touches: From decorations to refreshments, we’re happy to add personal touches that make your event memorable.

Booking Guidelines

Private parties require advance booking and a deposit.
Specific policies, including arrival times, service changes, and cancellation terms, align with our group booking policy.
For more details, contact us directly to discuss your event.

Hosting your party at Nature Love Salon ensures a relaxing and luxurious experience for all your guests.

Booking with Us

Booking your appointment at Nature Love Salon is simple and convenient:

Flexible Scheduling: Choose the services and times that work best for you.
Contact Us: If you have questions or need assistance, our friendly team is just a call away.

We recommend booking early, especially for group or private events, to secure your preferred date and time.

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FAQs

What happens if I need to cancel my appointment?

If you need to cancel, please notify us at least 24 hours in advance for individual appointments and 72 hours for group bookings. Late cancellations may result in a fee, and deposits for group bookings are non-refundable.

Can I bring extra guests to my group appointment?

We can accommodate additional guests with advance notice. Let us know at least 72 hours before your appointment to make adjustments.

What should I do if I’m running late?

Arrive 10 minutes before your appointment to ensure everything runs smoothly. If you’re more than 15 minutes late, your appointment may be considered a no-show.

Do you require a deposit for all appointments?

Deposits are only required for group bookings and private parties. For individual appointments, we ask for 24 hours’ notice for cancellations.

Can I customize services for my private party?

Yes! We’re happy to tailor treatments to suit your group’s preferences. Contact us to discuss your needs, and we’ll create a plan just for you.

Why do you have a health notice for nail services, and what should I do if I have questions about symptoms?

Your safety is our priority! Some health conditions—like visible skin infections, open wounds, or contagious symptoms—can make nail services unsafe. Please read our Important Health Notice (PDF) for a full list of symptoms. If you experience any listed concerns, we ask that you contact your healthcare provider first before booking. Thank you for understanding—we look forward to pampering you soon!

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